BBA · Management Information Systems (MIS) · Temple University, Fox School of Business · May 2027

Lucas J. Cooke

Temple MIS student. Systems work, business analysis, and shipping tools people use.

Looking for MIS internships and entry-level roles in the Philly, Wilmington, and New York areas (also Chester County, West Chester, Exton). I built Diduno for Temple students. At RSM Diagnostics Lab I ran LIMS/KOLIMS under HIPAA and CLIA, then wrote Apps Script to cut busywork in shipping and accounts.

About me

I'm a Management Information Systems major at Temple's Fox School of Business (BBA, May 2027). I want roles where I work the business problem and the system behind it: analyst, systems admin, IT support, implementation, consulting, healthcare IT.

At RSM Diagnostics Lab in Wilmington (HIPAA and CLIA) I started as a Systems Administrator Intern on LIMS/KOLIMS. Accounts, permissions, patient and lab records, access issues, SOPs, spreadsheets. Reported to the lab manager and a managing partner.

I came back full-time as Partner Relations Coordinator and Account Manager. Built partner onboarding from scratch. Handled accounts and sales outreach. Designed and coded rsmdiagnosticslab.com (forms and Document Center). Wrote Google Apps Script, plus a few scripts that use AI tools, for shipping, receiving, logistics, specimen coordination, and account ops. Partners still ping me when something's off.

On my own time I'm building Diduno for Temple students: .edu perks, a campus map with live finds, events, a forum, Microsoft school sign-in. Next.js, TypeScript, Postgres. Live at diduno.org.

Before Fox I studied finance at West Chester (Dean's List, Fall 2024), then transferred into MIS in Fall 2025.

Work experience

Partner Relations Coordinator and Account Manager

May 2026 – Aug 2026

RSM Diagnostics Lab · Wilmington, DE · Full-time · rsmdiagnosticslab.com

  • Managed partner accounts for a HIPAA/CLIA diagnostics lab in Wilmington.
  • Did outreach and sales support that brought in new accounts and kept existing ones moving.
  • Designed and shipped the company website, including forms and a Document Center.
  • Wrote onboarding for new partner practices and facilities (there was no process before).
  • Built Google Apps Script automations (and a few AI-backed scripts) for shipping, receiving, outbound logistics, specimen coordination, and account ops.
  • Still on-call when partners need help.

Systems Administrator Intern

May 2025 – Aug 2025

RSM Diagnostics Lab · Wilmington, DE · Full-time, 40 hrs/week
Reported to Arul Balaji Velu (Lab Manager) and Shankara Subramanian (Managing Partner & Co-Founder)

  • Ran day-to-day LIMS/KOLIMS administration for the lab.
  • Entered and kept patient, laboratory, and financial records accurate.
  • Managed KOLIMS user accounts and permissions under HIPAA and CLIA.
  • Fixed access and record issues for lab staff.
  • Helped with IT procedures, technical docs, and SOPs.
  • Built spreadsheets, databases, and tracking sheets the team used daily.
  • Helped with small automations and system integrations when asked.
  • Sat in weekly meetings and jumped in on IT, admin, and specimen collection work.

Food Runner

Jun 2025 – Aug 2025

Movie Tavern by Marcus · Exton, PA · Part-time

Weekends and evenings while completing full-time hours as a Systems Administrator Intern at RSM.

CAP 2 Associate

Jun 2023 – Feb 2025

Walmart · Exton, PA · Part-time / full-time by semester

Part-time during West Chester fall and spring semesters; full-time over summer and winter breaks.

Cashier

Jun 2023

Walmart · Exton, PA · Part-time

Apparel Team Associate

Mar 2023 – Jun 2023

Walmart · Exton, PA · Part-time

Pressure Washing Technician

Jun 2022 – Aug 2022

The Deck Hand · Chester County, PA · Part-time

Food Runner

May 2020 – Jun 2021

Movie Tavern by Marcus · Exton, PA · Part-time

Projects

RSM Diagnostics Lab website

Design & Development · Jun 2026 – Aug 2026

Designed and shipped the company site while I was Partner Relations Coordinator. Forms and Document Center materials included.

www.rsmdiagnosticslab.com

Lab ops automations

2025 – 2026 · Google Apps Script · some AI tooling

Scripts for shipping, receiving, outbound logistics, specimen coordination, and account admin. Cut a lot of copy-paste work in a regulated lab.

Education

Temple University · Fox School of Business

Philadelphia, PA · Aug 2025 – May 2027

Bachelor of Business Administration, Management Information Systems (MIS). Coursework covers cloud, cybersecurity, agile, UX, and analytics.

West Chester University of Pennsylvania

West Chester, PA · Aug 2023 – May 2025

Coursework toward a Bachelor of Science in Finance before transferring to Temple Fox in Fall 2025. Dean's List, Fall 2024 (semester GPA 3.67 or higher).

Coatesville Area School District

Aug 2019 – Jun 2023

Relevant MIS and business coursework

MIS and related courses at Temple and West Chester:

  • MIS 2101 Digital Systems
  • MIS 2402 Web Application Development
  • MIS 2502 Data and Analytics
  • MIS 3406 Cloud Architecture
  • MIS 3502 Web Services Programming
  • MIS 3506 User Experience Design
  • MIS 4596 Managing Enterprise Cybersecurity
  • BA 2501 Visualizing Data
  • STA 2104 Topics in Statistical Business Analysis
  • CS 112 Programming & Data Science
  • EC 251 Business Analytics I
  • MSO 3101 Operations Management
  • FI 3101 Financial Management
  • BA 2101 Professional Development Strategies
  • CI 0822 Technology Horizons
  • Financial Accounting · Managerial Accounting · Principles of Management · Principles of Marketing · Legal Environment of Business

Skills

Core MIS

MIS, business analysis, systems analysis, requirements work, system administration, technical support

Systems & compliance

LIMS, KOLIMS, user access, HIPAA, CLIA, SOPs, technical docs, troubleshooting

Automation & data

Google Apps Script, scripting, process automation, spreadsheets, databases, data analytics, visualizing data

Full-stack (Diduno)

TypeScript, Next.js, React, Tailwind CSS, Drizzle ORM, Neon Postgres, Auth.js / NextAuth, MapLibre, Vercel, Vitest, pnpm, GitHub Actions CI

Web & digital

HTML, CSS, JavaScript, website builds, UX, SEO, Figma

Client & ops

Partner relations, client onboarding, account management, business development, sales support, shipping, receiving, outbound logistics, specimen coordination

Interests

Analytics, AI tooling, auditing, business continuity, knowledge management

Activities and leadership

Vanguard ETF Fall Trading Challenge

Founder and Team Captain · Sep 2026 – Nov 2026 · Philadelphia, PA

Founded and captained a Fox School team for the 2026 challenge.

Association for Information Systems (AIS)

Member · Aug 2025 – present · Philadelphia, PA

AIS Professional Development Track (Fall 2025), AIS Technical Development Track, and AIS Speaker Series Track. Also participated in the IT Career Fair 2026.

West Chester University Investment Group

Member · Aug 2023 – May 2024 · West Chester, PA

Student investing group while studying finance.

Temple MIS Professional Achievement

MIS ePortfolio · Apprentice badge · 850 total points

Certifications and awards

Bloomberg Market Concepts

Bloomberg for Education · Apr 2026

HIPAA Awareness for Healthcare Providers

HIPAATraining.com · Jun 2025 (expires Jun 2027)

Completed while supporting RSM Diagnostics Lab.

Figma Essential Training: The Basics

LinkedIn Learning · Oct 2026

Marketing Principles Simternship

Stukent · Dec 2024

Dean's List, Fall 2024

West Chester University · College of Business and Public Management

AP Scholar Award

College Board · Jul 2023

Scored 3 or higher on three or more AP Exams.

Social Studies Award for Excellence, Interest, and Originality

Listed on LinkedIn honors

Contact

Hiring for an MIS internship or an entry-level analyst, systems, or IT role? Email works best.